Shipping and Delivery Policy

Introduction

At Little Q, we ship all the orders by courier from our warehouse in Rajkot, Gujarat, India.

Orders are shipped from Monday to Saturday, excluding public holidays, between 10 AM and 7 PM.

Some courier partners may also request an OTP in order to complete delivery. You must provide this code to the delivery partner at the time of delivery. An OTP will be sent to the phone number you have entered at the time of purchase.

Little Q is not liable for any damage.

Cancellation Policy

Cancellation before shipping:

If you want to cancel an order that hasn't been shipped, you can cancel it by reaching us at hello@littleq.in or +91 96383 34717.

Unshipped prepaid orders will be refunded in the form of a credit note within 8-10 business days from the date the credit note request is processed.

Cancellation post shipping:

Once the order has been shipped/dispatched and assigned to a delivery partner, we cannot cancel it.

We have a no-refund policy. Little Q will not issue a refund once a product is delivered.

We here at Little Q make the best endeavour, by bringing to your child the best luxury baby care products inspired by Ayurveda at your doorstep in the comfort of your home.

We follow a thorough order placement procedure; once your order is placed on our website, it is immediately forwarded to the logistics partners for shipment.

If want to cancel order after placed on website there is 2 hour for a cancel an order.Our customers can sit back and relax since our product undergoes a proper quality assurance procedure before being dispatched. We make sure that our customers do not face any circumstances where order cancellation is required.

Contact Us

However still, in case of an unfortunate circumstance like a manufacturing error or more, you can contact our customer care executives at hello@littleq.in or call us at +91 96383 34717 and inquire more about it.